Faqs

What does the rental price include?

Mon, 12 Oct 2020 06:02:11 GMT

VAT, unlimited mileage, breakdown cover, comprehensive UK insurance for 1 driver, free personalised vehicle familiarisation tour before you depart.

Who can drive the motorhome?

Mon, 12 Oct 2020 06:02:38 GMT

We can insure drivers between 25-70 years of age who have held a full valid licence for more than 3 years. You can have up to 3 drivers per vehicle. The first driver is included in the rental cost, fees apply for each additional driver. All drivers must be present to collect the motorhome.

Can I drive with points on my license?

Mon, 12 Oct 2020 06:03:14 GMT

We can accept up to 2 sets of speeding fines per driver (i.e. SP30) although there is an additional charge for points on licence that were acquired within the last three years. For more than 2 sets of points or for any points that are not coded SP's please contact us. We may not be able to arrange convictions with the following codes: AC, BA, CD, DD, DR, MS, TT, UT and IN so please contact us.

How do I make a booking?

Mon, 12 Oct 2020 06:03:42 GMT

Bookings can be made over the phone or email. All we need to confirm a booking is a deposit of £150 or 25% of the hire cost, whichever is greater (non refundable booking deposit). The remaining balance will be due 6 weeks before collection of your motorhome. If confirming a booking less than 6 weeks prior to collection the full amount is required.

Is there a minimum hire period?

Mon, 12 Oct 2020 06:05:04 GMT

During school holidays, minimum hire period is 7 nights. Outside school holidays a minimum hire period of 3 nights applies.

What charges apply if I want to cancel my booking?

Mon, 12 Oct 2020 06:05:55 GMT

More than 6 weeks before collection: £150 or 25% (whichever is greater) of the total hire cost is non refundable.
6 weeks-2 weeks before collection: 50% of total hire charge is non refundable
2 weeks - No Show :100% of total hire charge is non refundable.

what do I need to collect my motorhome?

Mon, 12 Oct 2020 06:06:25 GMT

All drivers must be present on collection of the motorhome
Full valid driving licence
National insurance number (for UK residents only)
International licence is required (countries outside the EU)
Passport
Utility bill or bank statement to confirm your home address if its different from your licence address

What time can I collect and return my motorhome?

Mon, 12 Oct 2020 06:06:57 GMT

Collection times are from 2pm, last collection time is 1 hour prior to closing (closing time will vary depending on the season). Please allow 1 hour for the handover to complete the documentation and demonstrate your vehicle to you.

Return times are between 8am-10am.

A late fee is chargeable for all motorhomes returned after 11am.

What is the security deposit?

Mon, 12 Oct 2020 06:07:29 GMT

A security deposit of £1500.00 is payable on collection of the motorhome on a credit or debit card. The cardholder must be present at the office.

Is there any excess on the vehicle insurance?

Mon, 12 Oct 2020 06:07:58 GMT

There is an excess of £1,500.00 on the insurance policy.

Can I take the motorhome to Europe?

Mon, 12 Oct 2020 06:08:23 GMT

Yes, you can. This is included in the price.

Can I take my pet?

Mon, 12 Oct 2020 06:08:43 GMT

We are really sorry, but we do not allow pets in the motorhome.

Can I leave my car with you?

Mon, 12 Oct 2020 06:09:05 GMT

Yes, we have a safe parking space where your car can be left.

What does the motorhome come with?

Mon, 12 Oct 2020 06:09:33 GMT

Full tank of diesel
Full tank of LPG gas
Full AdBlue tank
Full tank of fresh water
Leisure battery
Reversing camera
Shower and toilet
Gas hob
Grill/Oven
Fridge/Freezer
Pots, pans & cooking utensils
Crockery, cutlery and wine glasses
Kettle
Kitchen starter pack (tea towel, dish cloth, washing up liquid)
Fire extinguisher
Smoke & Carbon Monoxide Alarm
Heating and hot water system
Stereo system
European travel pack (club & fuse packs, beam benders)
Warning triangle
Fresh water filling hose
Electric hook up cable
Dustpan and brush
Levelling Ramps
Side Awning
Bike rack

What works on gas (LPG refillable gas bottle)?

Mon, 12 Oct 2020 06:10:34 GMT

The heating and hot water
Gas hob
Grill/Oven
Fridge/Freezer

What works on diesel?

Mon, 12 Oct 2020 06:11:08 GMT

The heating and hot water

What works from the leisure battery?

Mon, 12 Oct 2020 06:11:33 GMT

Lights
Water pump
TV/DVD
USB Charging ports

What are the benefits from hooking up to the main electric?

Mon, 12 Oct 2020 06:12:15 GMT

A power source of 240 volts is needed to fully power the motorhome
The on board 240v plug socket can be used when hooked up
The fridge can be used off the mains electric
The leisure battery will also charge through the mains electric

Is bedding included?

Mon, 12 Oct 2020 06:12:35 GMT

Bedding and towels are not included in the motorhomes as standard although we do hire sets. Please bring your own mattress covers and duvets, pillows, sleeping bags etc.

A single set can be hired for £25.00 per set which includes duvet, sheet, mattress protector, pillow and towel
A double set can be hired for £50.00 per set which includes duvet, sheet, mattress protector, 2 pillows and 2 towels.

Will the motorhome fit a child or baby car seat?

Mon, 12 Oct 2020 06:13:20 GMT

Yes - your motorhome will fit a baby car seat/ booster seat / booster cushions, using the seatbelts to secure the car seat. Isofix is not available.