Faqs

VAT, unlimited mileage, breakdown cover, comprehensive UK insurance for 1 driver, free personalised vehicle familiarisation tour before you depart.

We can insure drivers between 25-70 years of age who have held a full valid licence for more than 3 years. You can have up to 3 drivers per vehicle. The first driver is included in the rental cost, fees apply for each additional driver. All drivers must be present to collect the motorhome.

We can accept up to 2 sets of speeding fines per driver (i.e. SP30) although there is an additional charge for points on licence that were acquired within the last three years. For more than 2 sets of points or for any points that are not coded SP's please contact us. We may not be able to arrange convictions with the following codes: AC, BA, CD, DD, DR, MS, TT, UT and IN so please contact us. 

Bookings can be made over the phone or email. All we need to confirm a booking is a deposit of £150 or 25% of the hire cost, whichever is greater (non refundable booking deposit). The remaining balance will be due 6 weeks before collection of your motorhome. If confirming a booking less than 6 weeks prior to collection the full amount is required.

During school holidays, minimum hire period is 7 nights. Outside school holidays a minimum hire period of 3 nights applies.

  • More than 6 weeks before collection: £150 or 25% (whichever is greater) of the total hire cost is non refundable.
  • 6 weeks-2 weeks before collection: 50% of total hire charge is non refundable
  • 2 weeks - No Show :100% of total hire charge is non refundable.
  • All drivers must be present on collection of the motorhome
  • Full valid driving licence
  • National insurance number (for UK residents only)
  • International licence is required (countries outside the EU)
  • Passport
  • Utility bill or bank statement to confirm your home address if its different from your licence address

Collection times are from 2pm, last collection time is 1 hour prior to closing (closing time will vary depending on the season). Please allow 1 hour for the handover to complete the documentation and demonstrate your vehicle to you. 

Return times are between 8am-10am. 

A late fee is chargeable for all motorhomes returned after 11am. 

A security deposit of £1500.00 is payable on collection of the motorhome on a credit or debit card. The cardholder must be present at the office. 

There is an excess of £1,500.00 on the insurance policy. 

Yes, you can. This is included in the price.

We are really sorry, but we do not allow pets in the motorhome.

Yes, we have a safe parking space where your car can be left.

  • Full tank of diesel
  • Full tank of LPG gas
  • Full AdBlue tank
  • Full tank of fresh water
  • Leisure battery
  • Reversing camera
  • Shower and toilet
  • Gas hob
  • Grill/Oven
  • Fridge/Freezer
  • Pots, pans & cooking utensils
  • Crockery, cutlery and wine glasses
  • Kettle
  • Kitchen starter pack (tea towel, dish cloth, washing up liquid)
  • Fire extinguisher
  • Smoke & Carbon Monoxide Alarm
  • Heating and hot water system
  • Stereo system
  • European travel pack (club & fuse packs, beam benders)
  • Warning triangle
  • Fresh water filling hose
  • Electric hook up cable
  • Dustpan and brush
  • Levelling Ramps
  • Side Awning
  • Bike rack 
  • The heating and hot water
  • Gas hob
  • Grill/Oven
  • Fridge/Freezer

The heating and hot water

  • Lights
  • Water pump
  • TV/DVD
  • USB Charging ports
  • A power source of 240 volts is needed to fully power the motorhome
  • The on board 240v plug socket can be used when hooked up
  • The fridge can be used off the mains electric
  • The leisure battery will also charge through the mains electric

Bedding and towels are not included in the motorhomes as standard although we do hire sets. Please bring your own mattress covers and duvets, pillows, sleeping bags etc.

  • A single set can be hired for £25.00 per set which includes duvet, sheet, mattress protector, pillow and towel
  • A double set can be hired for £50.00 per set which includes duvet, sheet, mattress protector, 2 pillows and 2 towels.

Yes - your motorhome will fit a baby car seat/ booster seat / booster cushions, using the seatbelts to secure the car seat. Isofix is not available.

The motorhome has double glazing and wall and floor insulation. It is fitted with a gas heating / hot water system.

We recommend you stay at campsites for your own and the vehicles safety.

  • Your motorhome must be returned to our depot between 8am to 10am.
  • It must be returned with a full tank of diesel, full tank of AdBlue and full tank of LPG gas.
  • It must be returned with both an empty toilet cassette and grey water tank. Please make sure these are disposed at approved disposal points.
  • Please return in a clean and tidy condition:

- All floors clean
- Food rubbish removed
- Bathroom clean and tidy
- Surfaces wiped

  • The motorhome must be cleaned and un-packed and ready to be handed back to us by 10am.
  • Charges will apply for being late and not returning items full or empty when required (Toilet cassette: £150; Grey water tank: £50).